Contact Us

Welcome to the official contact page for 7abet, hosted on 7a-bet-casino.co.uk. This is where you can reach our team, ask questions, and share feedback about your experience with our casino and sports betting services.

About 7abet and 7ABet

7abet is presented in partnership with 7ABet, a licensed online casino and sportsbook operated by 3-102-942064 SRL under the laws of Costa Rica. The company holds an online gaming licence from Curaçao, licence number 8048/JAZ. Our platforms are intended for players aged 18+ and follow strict rules on KYC, anti-money laundering checks, SSL encryption, account monitoring and self-exclusion tools.

On our gaming platform you can enjoy online slots, live casino tables, blackjack, roulette, game shows, baccarat, crash games, Megaways, Hold & Win titles, instant win games as well as sports betting, live betting and esports. Our lobby brings games from Novomatic, Hacksaw, Relax Studios, Spribe, BGaming, Yggdrasil, Playson, Evoplay, Thunderkick and many others, giving you a wide mix of classic hits and fresh releases.

Our Mission

Our mission at 7abet is simple: to provide a fair, secure and enjoyable online casino and sports betting experience for adult players in the United Kingdom and beyond. We focus on clear rules, fast payouts, transparent bonuses and responsive support.

We believe that online gaming should be safe and straightforward. Every player must be over 18, and we support responsible gambling with tools such as deposit limits, session limits, timeout options and full self-exclusion. We work to keep your data safe through SSL encryption and account monitoring, and we run KYC checks where required to protect both you and the platform.

Bonuses and Promotions

incaspin promotes the 7ABet bonus structure which includes welcome packages, cashback offers and special campaigns. Typical examples include:

• Casino Welcome Offer – up to 300% bonus up to €200 plus 50 free spins for new casino players, with 40x wagering on the bonus funds and 35x on free spins winnings.
• Sports Welcome Offer – 100% sports bonus up to €200 plus 50 free spins, with 5x wagering on the sports bonus.
• Sports Cashback – weekly 7% cashback up to €700 on sports bets.
• Casino Cashback – 7% cashback on selected casino play plus 30% instant rakeback on eligible slots.
• Weekly Live Casino Cashback – 7% cashback up to €700 on live casino games.
• Cashback Slot Booster – 20% cash cashback up to €500 on chosen slots every Friday.
• Sunday Rush – deposit €10 on Sunday to receive 20 free spins with 35x wagering.
• Weekend Sports Boost – sports bonus with 1x wagering on a €10 boost.
• Gamzix Spin Express – tournament track with prize pools over several weeks.
• BGaming Million Drops: Football Frenzy – prize drop campaign with large total prize pools.

Please always read the current bonus terms on site. In general, real money is used before bonus money, maximum bet with bonus funds is €5 and casino deposit bonuses are used on slots only. One bonus per player applies, and you can have just one active bonus at a time. No-deposit bonuses may have a maximum win limit such as €100.

Payments and Payouts

Our payment area is built around fast processing and clear limits. Deposits usually start from €10 for fiat methods and €25 for crypto, while withdrawals begin from €10 (or €25 for crypto), with speeds ranging from instant to 1–3 banking days depending on the method.

Deposit Methods

Withdrawal Methods

How to Reach incaspin Support

incaspin uses the 7ABet support structure to make sure you always have a clear point of contact. Support is available 24/7 in English through live chat and our help centre, with extra VIP chat lines for high-level players.

Email Support

For all standard queries, please contact us by email:

• Email: [email protected]

We aim to respond to email requests as quickly as possible. To help us help you faster, please include:

• Your registered account email.
• Your username (if you already have an account).
• A short description of your question or issue.
• Any relevant screenshots or transaction IDs.

Live Chat

Live chat is the quickest way to reach us for urgent or simple questions. It is available 24/7 on the platform. Once you log in, you can open the live chat button and speak directly with an agent about deposits, withdrawals, bonuses, game issues or account checks.

VIP Chat

High-activity players invited to the VIP Club gain access to a dedicated VIP chat line. This gives faster answers, support for custom promotions, higher payout limits and help with large withdrawals. Entrance to the VIP Club is by direct invitation from the 7ABet team, which may be based on levels of play, account history and confirmed contact details.

What We Can Help You With

Our support team is trained to handle all day-to-day questions you may have about incaspin and 7ABet services. Here are common topics we deal with:

• Account Help: registration issues, login problems, forgotten passwords, KYC and account verification.
• Payments: failed deposits, missing withdrawals, payment limits, currency questions, crypto payments and banking times.
• Bonuses and Promotions: help with claiming the casino and sports welcome offers, cashback rules, free spins, wagering and bonus expiry.
• Games: game errors, round history, game rules, RTP information and provider questions.
• Technical Issues: website loading errors, mobile browser issues, glitches during gameplay and security alerts.
• Responsible Gambling: self-exclusion, deposit limits, timeouts, activity reports and information on help organisations.
• Feedback and Complaints: any complaints or suggestions about your experience with incaspin or 7ABet.

How to Deposit and Withdraw

Deposit Guide

1. Create or log in to your 7ABet account.
2. Open the Payments section from the main menu.
3. Choose your preferred deposit method.
4. Enter an amount from €10 (or €25 for crypto) or the equivalent in another currency.
5. Confirm the transaction following the on-screen prompts.
6. Wait for the funds to appear. Most methods are instant, while Interac can take 1–3 bank days.

Withdrawal Guide

1. Log in to your player account.
2. Open the Payments section and switch to the Withdraw tab.
3. Select one of the available withdrawal methods linked to your details.
4. Enter the amount you wish to withdraw, from €10 or €25 for crypto.
5. Submit the request and provide any extra verification if prompted.
6. Wait for approval and payment. Many methods are instant after approval; bank transfers and Interac can take 1–3 bank days.

Responsible Gambling Contacts

incaspin stands for safe play. If you feel your gambling is getting out of control, please get in touch with our support team straight away. Ask for limits, timeouts or full self-exclusion from the platform. We can also guide you towards recognised help services for UK players, such as national counselling lines and support groups.

Support agents can:

• Apply or adjust deposit, loss or session limits.
• Set temporary timeouts on your account.
• Arrange long-term or permanent self-exclusion.
• Point you to independent advice and professional help.

Business and Legal Enquiries

For commercial partnerships, media requests, affiliate questions or legal enquiries related to incaspin and 7ABet, please start by sending an email to our main contact address with the subject field clearly marked (for example, “Media Enquiry – incaspin”). Your message will be passed to the correct department.

Staying Informed

Our terms, bonus rules and payment methods may change over time as we expand our services. We recommend checking the latest details directly on 7a-bet-casino.co.uk to make sure you have the most accurate and current information about incaspin and the 7ABet platform.

Thank You for Playing with incaspin

Your trust is central to everything we do. Whether you prefer slots, live tables, crash games or sports betting, our goal is to give you a safe and enjoyable place to play with clear rules and quick help whenever you need it. If you have any questions at all, please contact us at [email protected] and our team will be glad to assist.