Terms and Conditions

Contact Details

If you have any questions about these Terms and Conditions, your account, or any game such as 7abet at 7abet Casino, you may contact us using the following channels:

• Website: https://7a-bet-casino.co.uk
• Operating brand: 7ABet (online casino, live casino, sportsbook, live betting)
• Registered owner: 3-102-942064 SRL
• Registered address: Provincia de Puntarenas 06, Canton 11, Garabito, Jaco, 61101, Costa Rica
• Support channels: Live Chat, Help Centre, VIP Chat
• Support availability: 24/7 (English)

Please keep a record of any communication you send to us. We may request proof of contact if a dispute arises.

1. Introduction

These Terms and Conditions (the “Terms”) set out the rules for access to and use of the 7a-bet-casino.co.uk website (the “Site”), the 7ABet gaming platform, and all related services provided by 3-102-942064 SRL (the “Company”, “we”, “us”, “our”). They apply to all games and services available under the 7ABet brand, including incaspin, casino, live casino, sportsbook, live betting, promotions, VIP Club and any other features offered on the Site.

By creating an account, logging in, placing a bet, making a deposit or using incaspin or any other game on the Site, you confirm that you have read, understood and accepted these Terms, our Privacy Policy, Cookies Policy and any bonus rules or campaign rules that apply from time to time.

If you do not agree with any part of these Terms, you must not register, access or use the Site or any services.

2. Licensing, Jurisdiction and Legal Compliance

7ABet operates under an online gaming licence issued by the Government of Curaçao under licence number 8048/JAZ (“Online Gaming Licence”). The Company is registered in Costa Rica under the name 3-102-942064 SRL, with its registered address stated above.

The Site is made available to players who may lawfully use online gaming services under the laws of their own country or region. It is your duty to check and confirm that online casino gaming, sports betting and use of games such as incaspin are legal in your place of residence before you open an account or play.

We do not provide legal or tax advice. You are fully responsible for abiding by any local rules, paying any applicable taxes and reporting your winnings if required by law in your country.

3. Eligibility and Age Verification

The Site and all services, including incaspin, are strictly limited to adults aged 18 or over. By registering an account you confirm that:

• You are at least 18 years old (or above the minimum legal age for gambling in your country, if higher)
• You are legally allowed to take part in online gaming and sports betting in your country or region
• You are acting on your own behalf and not as an agent or representative of any other person or company
• You are using your own funds and not funds from any unlawful activity
• You have not self-excluded from any gambling platform where such exclusion should legally prevent you from playing with us

We reserve the right to request proof of age and identity at any time. If you fail to pass age checks, we will close your account, cancel any bets, and void any winnings. Underage gambling is a serious breach of these Terms and may be reported to relevant authorities.

4. Account Registration

4.1 Account Creation

To use incaspin, casino games, sports betting or any part of the Site, you must open a personal player account (the “Account”). During registration, you will be asked to provide certain personal details, including but not limited to:

• Full name
• Date of birth
• Residential address
• Email address
• Telephone number (if requested)
• Preferred currency (where available)

You confirm that all information you provide is true, complete and accurate. You must update your details whenever they change. We may rely on the data you provide and will not be liable for any loss or delay resulting from incorrect or outdated details.

4.2 One Account Policy

You may only hold one Account with 7ABet for personal use. Creating more than one Account, whether in your own name or under false details, is strictly forbidden.

If we discover duplicate Accounts, we may close or merge them, cancel bonuses, void winnings and return remaining real-money balances where appropriate. We may also restrict your future access to the Site.

4.3 Account Security

You must keep your login details secret at all times. This includes your username, password, and any other security data used to access the Site.

• You are solely responsible for all activity carried out through your Account
• You must never share your login details with any third party
• If you suspect unauthorised access, you must change your password and contact us immediately

We are not responsible for any loss that results from access to your Account by someone else due to your failure to keep your credentials safe.

5. Verification, KYC and AML

7ABet follows strict Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. We may request documents from you at any time to confirm your identity, age, address, ownership of payment methods and source of funds.

Typical documents include:

• Valid photo ID (passport, national ID card, or driving licence)
• Recent proof of address (utility bill or bank statement)
• Proof of payment method (card copy, wallet screenshot, bank statement)
• Source of funds documents in line with our AML policy

You agree to cooperate with any verification request within a reasonable time. Failure to do so may lead to restrictions on deposits, betting and withdrawals, or suspension and closure of your Account.

We may share your data with our payment providers, regulators or other lawful authorities for identity and AML checks, in line with our Privacy Policy and all applicable data protection rules.

6. Account Use and Dormancy

Your Account is for personal entertainment only. You may not use it for any kind of business activity, pool betting, professional play or money transfer service.

If your Account is inactive for a long period, we may classify it as dormant. We may contact you via email before this happens. We may apply a reasonable monthly administration fee to dormant Accounts, in line with our internal policy, never exceeding the remaining cash balance. If the balance reaches zero, the Account may be closed.

7. Deposits and Payments

7.1 Available Currencies

The Site supports several currencies, such as EUR, CAD, NOK and selected cryptocurrencies (BTC, ETH, USDT, LTC). The exact list may change. Your Account is usually held in one main currency. If you play from the United Kingdom, you should be aware that gameplay may be processed in EUR or another supported currency, with conversion carried out by your bank, card provider, e-wallet or crypto exchange where relevant.

7.2 Deposit Methods

We offer a wide range of deposit methods for incaspin and all other games, which may include:

• Visa and Mastercard
• Bank Transfer
• Apple Pay and Google Pay
• Revolut
• PaysafeCard, Flexepin, CASHlib
• MiFinity, Skrill, Neteller, Rapid, Jetonbank
• Interac (for eligible regions)
• Crypto payments for BTC, ETH, USDT, LTC and other supported coins

Deposit limits and speeds may differ by method. As a guide:

• Standard minimum deposit: €10 (or currency equivalent)
• Minimum crypto deposit: €25 (or currency equivalent)
• Most methods: instant processing
• Interac: usually completed within 1–3 bank days

We may change limits, methods or fees at any time. Your bank, wallet or crypto provider may also charge its own fees and carry out its own checks.

7.3 Deposit Rules

By making a deposit you confirm that:

• You are the rightful owner of the payment method used
• The funds come from legitimate sources
• You authorise us to process transactions on the Site

We do not provide credit under any form. You must have sufficient funds in your payment method before you deposit.

We reserve the right to close your Account and inform the relevant agencies if we suspect any fraudulent action, chargebacks, or usage of stolen cards or wallets.

8. Withdrawals

8.1 Withdrawal Requests

You may request a withdrawal of available real-money funds by visiting the Payments section and selecting an approved withdrawal method. Our general minimum withdrawal levels are:

• Standard minimum withdrawal: €10 (or currency equivalent)
• Minimum crypto withdrawal: €25 (or currency equivalent)

Withdrawal options usually match the method used to deposit, where possible under our AML rules. We may ask you to use a specific method to comply with legal and security checks.

Most withdrawals are processed instantly or within a short time, but bank transfers and some card or Interac withdrawals can take 1–3 business days after approval. Processing times may differ due to KYC checks, AML reviews, payment provider rules or technical reasons.

8.2 Withdrawal Conditions

Before approving a withdrawal, we may:

• Carry out KYC and AML checks
• Confirm that the deposited funds have been used for genuine betting activity
• Ensure that bonus rules and wagering conditions have been met
• Check for chargebacks, disputes or unusual activity

We may decline or adjust a withdrawal if you breach these Terms, fail verification, use irregular betting patterns or attempt to withdraw funds linked to fraud or money laundering.

9. Bonuses, Promotions and incaspin Offers

9.1 General Bonus Rules

From time to time we may offer bonuses for incaspin and other games, including welcome packages, free spins, cashback, rakeback, tournaments and special promotions. Each offer has its own set of rules, displayed on the relevant promotion page. These rules form part of these Terms.

Unless stated otherwise:

• Only one active bonus per player, household, IP address or device is allowed
• Bonus stacking is not allowed
• Real money is used first, followed by bonus funds
• You must respect maximum bet limits while playing with bonus funds

9.2 Welcome Bonuses

Our welcome packages may include the Casino Welcome Offer or the Sports Welcome Offer for new players making their first deposit. Typical conditions based on our current structure include:

• Casino Welcome Bonus: 300% up to €200 plus 50 free spins (slots only), minimum deposit €10, 40x wagering on bonus funds, 35x wagering on free spin winnings, 30 days validity, maximum bet €5 while wagering
• Sports Welcome Offer: up to 100% bonus up to €200 for sportsbook, minimum deposit €10, 5x wagering on bonus before withdrawal, 30 days validity, maximum bet €5 unless stated otherwise

These figures may change for specific campaigns. Always check the current offer on the Site before claiming.

9.3 Cashback, Rakeback and Weekly Offers

We may provide additional recurring offers, for example:

• Sports Cashback: 7% cashback up to €700
• Casino Cashback: 7% cashback plus up to 30% instant rakeback on eligible slots
• Weekly Live Casino Cashback: up to 7% cashback up to €700
• Cashback Slot Booster: 20% cashback up to €500
• Sunday Rush: 20 free spins for a €10 deposit on Sunday
• Weekend Sports Boost: bonus of €10 with 1x or 5x wagering depending on campaign
• Network tournaments like Gamzix Spin Express and BGaming Million Drops campaigns

Cashback and rakeback usually carry minimal or 1x wagering, while free spin winnings and certain reload bonuses may require 35x or 40x wagering as described in the offer.

9.4 Bonus Game Restrictions and Max Win

Unless we state differently:

• Casino deposit bonuses apply to slots only
• Certain games may be excluded from wagering or may contribute a lower percentage
• Feature buy options (bonus buys) are not allowed with bonus funds
• The maximum allowed bet with active bonus funds is €5 per spin or game round
• No-deposit offers usually carry a maximum withdrawal of €100 from winnings

If you breach bonus rules, place higher bets than allowed, or use irregular play patterns to abuse bonuses (for example, low-risk betting, bet hedging, or playing restricted games with active bonuses), we may cancel your bonus, remove any related winnings and close your access to future promotions.

10. Games, incaspin and Betting Rules

10.1 Game Providers

The Site offers games from many third-party studios and suppliers. This includes slots, incaspin-style games, live casino tables, table games, game shows, crash games, instant win titles and more from brands such as Novomatic, Hacksaw, Relax Studios, Spribe, Amatic, BGaming, Yggdrasil, Playson, and others.

Each provider sets its own rules and payout tables, which are available inside the game. By opening a game, including incaspin, you agree to follow those rules in addition to these Terms.

10.2 Game Results and RNG

Game results, including for incaspin, are determined by certified random number generators (RNG) or by live game streams from licensed studios. Once a bet is placed and accepted, the outcome is final and cannot be changed.

If a game malfunction occurs, all affected bets and wins are void. Stakes may be returned to your balance where appropriate. A malfunction of any kind voids all pays and plays.

10.3 Sports Betting and Live Betting

For sportsbook and live betting, your wager is accepted once it appears in your betting history with a valid reference. Odds may change until the bet is confirmed. A bet placed in error may not be cancelled once accepted, unless this is offered as a specific feature.

All bets follow the relevant sports rules displayed in the Sports section. In case of incomplete events, voided matches or changes in official results, we settle the bets following the standard industry rules stated on the Site.

11. Technical Issues, Downtime and Errors

We aim to keep incaspin, casino, live casino and sportsbook services stable at all times, but we cannot guarantee continuous, error-free operation. Maintenance, software updates, internet outages or failures by third parties may cause temporary breaks in service.

If a round, spin or sports bet is interrupted due to a technical fault, we will try to restore the game or event as fairly as possible. Options may include:

• Resuming the game from the point of interruption where the provider allows this
• Rolling back the round and returning the stake
• Settling the bet based on the actual result if this can be clearly confirmed

We are not responsible for issues caused by your own equipment, poor internet connection, local network limits or hardware failures.

12. Responsible Gambling and Self-Exclusion

Gambling should be a form of leisure and never a way to solve financial problems. 7ABet supports responsible play and offers tools to help you stay in control.

12.1 Player Protection Tools

We provide several responsible gambling features, which may include:

• Deposit limits
• Loss limits
• Session time reminders
• Cooling-off periods
• Self-exclusion options

You can access these tools through your Account settings or by contacting customer support.

12.2 Self-Exclusion

If you feel that gambling is harming your life, you can request a temporary or permanent self-exclusion. During self-exclusion:

• You will not be allowed to log in, deposit or place bets
• We will take reasonable steps to block marketing messages
• We will not reopen your Account before the agreed period ends

You also agree to avoid attempting to create new Accounts while excluded. If we discover that you opened new Accounts during self-exclusion, we may close these Accounts and void activity on them.

13. Prohibited Conduct

You must never use the Site, incaspin or any other service for illegal actions. Prohibited conduct includes, but is not limited to:

• Opening an Account or playing while underage
• Fraud, identity theft or providing false documents
• Money laundering, using stolen funds or payment tools
• Collusion or match-fixing with other players
• Using bots, scripts, software aids or any automated system
• Exploiting game bugs, system errors or unfair advantages
• Bonus abuse, including multi-accounting or risk-free betting
• Harassing staff or other players

If we suspect a breach, we may freeze your balance, cancel bets, close your Account and inform regulators or law enforcement.

14. Intellectual Property and Site Content

All rights to the Site, including its design, brand names such as 7ABet and incaspin, logos, text, graphics, software and audio-visual content, belong to the Company or our licensors. You may use the Site and its content for personal entertainment only. You may not copy, distribute, modify, publish, or use any part of our content for commercial gain without our written permission.

15. Privacy, Data Protection and Security

7ABet uses SSL encryption, account monitoring tools and other security measures to protect your data and funds. We collect and process personal information according to our Privacy Policy and applicable data protection rules.

We use your information for purposes such as:

• Creating and managing your Account
• Processing payments
• Compliance with KYC and AML rules
• Marketing and VIP services where you have agreed to receive them
• Fraud prevention and security monitoring

You may manage your marketing preferences from your Account or by contacting support.

16. VIP Club and Loyalty

We may operate a VIP Club for selected players. Entry is usually by invitation and may depend on your activity, payment history, and account standing.

Typical VIP benefits can include:

• Faster withdrawals and higher payout limits
• Exclusive bonuses and cashback
• Loyalty gifts and event invitations
• Dedicated VIP chat and priority support

We may change or end the VIP programme at any time. Any misuse or abuse of VIP privileges may lead to suspension or removal from the programme.

17. Limitation of Liability

You use the Site, incaspin and all related services at your own risk. As far as allowed by law, the Company is not responsible for loss or damage that arises from:

• Hardware or software failures on your side
• Poor internet service, interruptions or delays
• Unauthorised access to your Account due to your failure to keep login data safe
• Errors in third-party systems, such as payment providers or game studios
• Events outside our reasonable control

Our total liability to you in respect of any claim will never exceed the total amount you have deposited on the Site over the six months before the event that gave rise to the claim, subject to mandatory legal rules that may grant you stronger protection.

18. Complaints and Disputes

If you have a complaint related to incaspin, a specific game, bonus, transaction or any other part of the Site, you should contact our support team via Live Chat or using the Help Centre.

To handle your complaint effectively, please provide:

• Your full name and registered email address
• Account username
• Clear description of the issue and relevant dates
• Screenshots or additional documents, if available

We will acknowledge your complaint and aim to respond promptly. If you are not satisfied with the resolution, you may request that the case be raised to a higher level inside our team for further review.

19. Changes to the Terms and Site

We may update these Terms, any game rules, bonus conditions or site features at any time. Reasons for change may include new legal requirements, product improvements, security changes or policy updates.

When changes are made, we will publish the revised Terms on the Site with an updated date. Significant changes may also be shared by email or on-site notifications. Continued use of the Site, including playing incaspin or other games, after the new Terms have been posted means that you accept those changes.

20. Suspension and Closure of Accounts

We may suspend or close your Account in the following cases:

• You breach these Terms or any other policy
• You provide false or misleading information
• We suspect fraud, money laundering or other unlawful conduct
• You charge back or dispute payments without valid cause
• You abuse bonuses, promotions or technical errors

If your Account is closed, any remaining real-money balance may be paid to you, subject to KYC checks and our legal duties. Funds linked to fraud or serious misconduct may be frozen and, where required, handed over to authorities.

21. Applicable Law

These Terms are governed by the laws applicable to the licence under which we operate, subject to mandatory consumer protection rules that may apply in your country. Any legal dispute that cannot be solved through our complaints process will be handled by the courts or relevant bodies in the applicable jurisdiction.

22. Final Provisions

If any part of these Terms is found invalid or unenforceable, the rest will stay in full force. Our failure to insist on strict performance of any term does not mean we waive that term in future.

These Terms, together with the Privacy Policy, Cookies Policy and specific bonus or game rules, form the full agreement between you and 7ABet for the use of the Site and all services, including incaspin.

By registering an Account, logging in, or placing any bet on incaspin, casino, live casino or sportsbook, you confirm that you have read, understood and accepted these Terms and Conditions.